WORKFORCE EDUCATION

TRAINING AND DEVELOPMENT DIVISION
For a FREE training consultation call 1-888-854-8200

Diane Bronson Young, CEO and HR Director: Diane Young brings over ten years of success in literacy and numeracy training and program facilitation across Canada and the United States. The diversity of the workforces including -- city workers, fish plant employees, hotel/motel workers, auto part producers, printing company workers and hospital workers -- indicates the breadth of this experience. We work with companies interested in setting up educational upgrading programs for their workforce as well as training organizations to offer this service to companies.

BASIC EDUCATION UPGRADING

• workplace literacy
• workplace numeracy
• workplace science

ENGLISH SECOND LANGUAGE

TRAIN THE TRAINER

• training employees to become in-house trainers

WHMIS - Workplace Hazardous Materials Information System

• Right to Know & MSDS

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EMPLOYEE PORTFOLIO ENHANCEMENT

• Life Skills
• Customer Service
• Communication Skills
• Report writing

CLEAR WRITING

• training management, staff and employees to write or rewrite company documentation in clear language

PROGRAM DEVELOPMENT

• marketing
• presentations
• recruiting
• assessments
• linking local resources
• reporting
• training project leaders

HEALTH AND SAFTEY

Two of our staff members are registered WHMIS (Workplace Hazardous Materials Information System) trainers with IAPA (Industrial Accident Prevention Association).

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The Right To Know
You and your workers have the right to know what hazards and dangers you are working with. Only with knowledge can you work safely. You must be able to identify the hazard and understand the correct methods, equipment and procedures in handling the hazard. Safety of the worker and the worksite must be first and foremost to have a productive workplace.

At JFYI, we customize the training to meet your needs. Training includes:

• WHMIS
• labels
• Material Safety Data Sheets (MSDS)
• Legislation
• Health and Safety

Recent Technical Papers given by our staff are available on request:
ISO 9000 and Health and Safety
Industrial Accident Prevention Association, Burlington ON September 1995

PROJECT MANAGEMENT

• facilitating
• training
• maintenance
• corporate and individual needs assessments

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COMPUTER TRAINING

• Computer literacy
• MS-DOS, MS Windows
• Word Perfect
• Microsoft applications, Microsoft Windows '95
• Microsoft Office
• Lotus 123
• Corel Draw 6.0

INTERNET SOFTWARE TRAINING

• E-Mail
• Web
• News Groups

WORLD WIDE WEB DESIGN

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Training References:
Laubach Literacy of Canada - Bedford PQ
A. M. Integrity Services - Chardon OH

Testimonials:
"... we got our people to the door of opportunities"
National Sea Products - Lunenburg NS

"... there was a lot of positive feedback from employees throughout the plant"
"... the program was professionally organized and the results were immediate"
"... attitudes and morale of employees improved dramatically"
Quebecor Printing Canada

"... employees involved in the program also became interested and motivated to take part in other sponsored programs"
City of Kitchener ON

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Technical papers given by our staff are available on request:

1. Workplace Literacy: Making Your Quality System Work Better
Niagara Business Show, St. Catharines Chamber of Commerce, St. Catharines ON, October 1996

2. Workforce Literacy Training and Quality Assurance Systems
Workplace Learning: The Strategic Advantage, Univ. Of Wisconsin, Milwaukee WI, April 1996

3. Workplace Literacy - The Road to Empowerment
1995 LVA Conference, Buffalo NY, October 1995

4. Integrating Literacy and Numeracy Programs in an ISO 9000 Training Plan
Laubach Literacy Action, Biennial Conference, Little Rock AR - June 1994

5. Setting Standards: Preparing Tutors and Materials to Provide Literacy Programs that Meet Changing Workplace Requirements" part of Quality Control and Workplace Literacy Programs chaired by Jorie W. Philippi - International Reading Association - May, 1991 Las Vegas Nevada

John and Diane Young have co-authored a chapter "Workplace Literacy - The Road to Quality Improvement" in a book published in 1997. The book entitled "Workplace Education The Changing Landscape " includes chapters written by some of the current Canadian experts in the field of workplace literacy.

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